![]() ![]() ![]() Demonstrated conflict resolution skills.Strong verbal and written communication skills.Strong knowledge of traditional data services.Ability to manage process/procedural changes - thorough understanding of Federal Government contracts.Knowledge of the Networx Universal and Enterprise GSA Contract vehicle is desirable.Builds and maintains excellent customer relationships, especially with the contracting officer’s technical representative (COTR) and senior management.Successful experience in the development of proposals for Federal programs.Experience in the transition, implementation, management and execution of large-scale Federal Government Contracts to include vendor management.Strong working knowledge of Lumen Ordering and Provisioning processes desirable.5-7 years of Federal Data Services Transition and Implementation Program Management.Solid understanding of Data Services installation activities for federal government agencies.Project Management Professional / Project Management Institute (PMP/PMI) certification is high desirable.Ability to prepare customer and high-level management PowerPoint Presentations.Working knowledge of Microsoft Project and associated Microsoft Office suit.5-7 years of Federal Telecommunications Program Management and customer liaison experience a must.Initiate change management reviews and contract modifications, and identify requirements for product and IT development.Ensure the timely and accurate delivery of all weekly, monthly, quarterly, semi-annual and annual contract deliverables.Manage and implement complex data services installations to include both domestic and international services.Assist at the ground level with the integration of services and billing from Lumen’s portfolio of voice, data, hosting, cloud and managed services.Program Management Reviews (PMR’s) to include both customer and senior level Lumen management.Lifecycle Management of Government Contracts. Responsible for reviewing, developing requirements, and working with appropriate teams to answer proposal requirements resulting from Government Statement of Work, Task Orders, and Modifications.Direct liaison between the customer and Lumen Government Services (Contract Program Office, Pre-sales, Business Development, Planning and Execution, Project Management, Customer Relations, Billing and Contracts) to ensure all contractual obligations are met.The Lead Project Manager must successfully implement and support projects, such as proposal support, project scheduling (Microsoft Project), operational support systems, ordering, inventory, transition/implementation performance reporting, budgeting/forecasting, training, customer care, operations, program management plans, change management plans, resource plans, quality assurance plans and risk management plans. The Lead Project Manager will be responsible to lead cross functional teams in the planning and execution of all Government telecom projects. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. ![]()
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